At ck798, your privacy is a core obligation — not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a player on our platform.
ck798 ("the Company", "we", "our", or "us") operates the online betting and gaming platform accessible at https://ck798.cam. This Privacy Policy sets out the principles governing our collection, processing, storage, and disclosure of personal data relating to registered users ("you", "your", or "the User") and visitors to our platform.
We serve players primarily across Indonesia — including Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, and Makassar — and we recognize that the personal data you share with us is entrusted to us in confidence. This policy is designed to be transparent, specific, and actionable so you always know exactly where your data goes and how it is protected.
This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern the contractual relationship between you and ck798. In the event of any conflict between these documents, the Terms & Conditions shall prevail on commercial matters; this Privacy Policy shall prevail on data-processing matters.
For the purposes of applicable data protection legislation, ck798 is the data controller responsible for your personal data. As the data controller, we determine the purposes and means by which your personal data is processed.
Our designated data protection point of contact can be reached at the email address listed in Section 14 of this policy. We encourage you to direct any privacy-related inquiries directly to that contact before lodging a formal complaint with a supervisory authority.
We collect personal data through several channels: directly from you when you register or interact with our platform; automatically through technical systems as you use the platform; and from verified third-party sources for identity and fraud prevention purposes.
ck798 processes your personal data only for legitimate, specified purposes. We do not use your data in ways that are incompatible with the purposes listed below, and we do not sell your personal data to third-party marketers under any circumstances.
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, contact, verification data |
| Processing deposits and withdrawals in IDR | Financial, identity data |
| KYC identity and age verification (21+ compliance) | Identity, verification, third-party data |
| Anti-money-laundering (AML) screening | Identity, financial, third-party data |
| Fraud prevention and platform security | Technical, usage, third-party data |
| Delivering and improving platform services | Usage, technical, cookie data |
| Customer support and complaint resolution | Identity, contact, communication data |
| Responsible gaming monitoring and intervention | Usage, financial, communication data |
| Sending transactional and account notifications | Contact, financial data |
| Sending promotional communications (where consented) | Contact, usage data |
| Legal and regulatory compliance | Identity, financial, all relevant data |
Every processing activity carried out by ck798 rests on one of the following legal bases:
ck798 does not sell, rent, or t rade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances, and only to the minimum extent necessary:
We engage trusted third-party service providers who process data strictly on our behalf and under binding data processing agreements. These include:
We may disclose your personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where we are legally obligated to do so, or where disclosure is necessary to protect the rights, safety, or property of ck798, our users, or the public.
In the event of a merger, acquisition, corporate restructuring, or sale of all or part of our business, your personal data may be transferred to the successor entity. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it, in advance of the transfer taking effect.
We retain your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following retention schedule applies:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Contractual, AML/KYC legal obligation |
| Financial transaction records | 7 years from transaction date | Anti-money-laundering regulations |
| KYC verification documents | 5 years after account closure | Regulatory compliance |
| Customer support communications | 3 years from last interaction | Dispute resolution, legitimate interest |
| Usage and session logs | 13 months from collection | Service analytics, fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of lawful processing basis |
| Cookie analytics data | Up to 13 months | Platform performance analysis |
Upon expiry of the applicable retention period, data is securely deleted or anonymized such that it can no longer be attributed to any individual. Where deletion is not technically immediately feasible, data is placed under access restriction until secure deletion can be performed.
ck798 uses cookies and similar tracking technologies (such as pixel tags and local storage) to ensure the platform functions correctly, to remember your preferences, and to understand how users navigate and interact with our services. This section explains what cookies we use and how you can control them.
Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognize your device on return visits and to store information about your preferences or session state. Cookies cannot execute programs or deliver viruses to your device.
| Cookie Type | Purpose | Retention |
|---|---|---|
| Session management, authentication, security tokens, fraud prevention signals. These are strictly necessary for the platform to function and cannot be disabled. | Session / up to 30 days | |
| Remembering your language preference, time-zone setting (WIB/WITA/WIT), odds format, and display preferences so you do not need to re-enter them each visit. | Up to 12 months | |
| Collecting anonymized data on page visits, feature usage, and navigation paths to help us improve the platform. Data is aggregated and does not identify individual users. | Up to 13 months |
You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies via the browser's privacy or security settings menu. Please note that disabling functional cookies may affect your platform experience — for example, your session preferences may not be saved between visits.
ck798 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:
While we take every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect your account has been compromised, contact us immediately at the address in Section 14.
Subject to applicable data protection law and certain exceptions, you have the following rights in relation to your personal data held by ck798. To exercise any of these rights, contact us using the details in Section 14. We will respond within thirty (30) days of receiving a verifiable request.
You may request a copy of all personal data we hold about you, along with information about how and why it is processed.
If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected without undue delay.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
You may ask us to restrict processing of your data — for example, while a rectification request is being investigated — so that it is stored but not actively used.
Where processing is based on your consent or a contract, you may request your data in a structured, machine-readable format for transfer to another service.
You may object to processing based on legitimate interests or direct marketing. We will cease processing unless we can demonstrate compelling grounds that override your interests.
ck798 operates a strict minimum age policy. The platform is not directed at, and must not be used by, any individual under the age of 21 years. We do not knowingly collect personal data from individuals under 21.
As part of our KYC process, all users are required to submit proof of age prior to making a withdrawal or, at our discretion, at any point during their use of the platform. Where we discover or have reasonable grounds to believe that a user is under 21 years of age, we will immediately suspend the account, freeze any balance pending investigation, and notify the relevant responsible gaming support resources.
If you are a parent or guardian and believe that a minor under your supervision has registered on ck798, please contact us immediately at the address in Section 14. We will investigate and take appropriate action without delay.
ck798 operates on a globally distributed infrastructure. As a result, your personal data may be transferred to and processed in countries outside Indonesia, including countries whose data protection laws may differ from those in your jurisdiction.
Whenever we transfer personal data internationally, we put in place appropriate safeguards to ensure your data receives a standard of protection consistent with the principles set out in this Privacy Policy. These safeguards include:
By using the ck798 platform, you acknowledge and consent to the international transfer of your personal data as described in this section.
We review this Privacy Policy periodically and may update it to reflect changes in our data practices, applicable law, or our platform's features. When we make material changes, we will notify registered users via email or an in-platform notification at least seven (7) days before the updated policy takes effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this policy periodically to stay informed about how ck798 protects your data. Your continued use of the platform following the effective date of any update constitutes acceptance of the revised Privacy Policy.
If we wish to use your personal data for a new purpose not covered by this Privacy Policy, we will provide you with a separate notice explaining the new use and, where required by law, seek your consent before proceeding.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ck798 handles your personal data, please reach out to us through the following channels:
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection or supervisory authority in your jurisdiction. We will cooperate fully with any such authority in the resolution of your complaint.
Six principles that define how ck798 handles your data — every day, on every transaction.
Every connection between your device and our platform is protected by TLS 1.2+ encryption. Your login credentials, payment details, and personal data are never transmitted in plain text.
We have a firm, unconditional policy against selling your personal data to advertisers, data brokers, or any third party. Your information serves one purpose: delivering a better ck798 experience to you.
Our identity verification process protects not just regulatory compliance but your account security. Only verified adults aged 21 and above can access real-money features on the platform.
We keep your data only as long as the law and our operations genuinely require. When the retention period expires, data is securely deleted or irreversibly anonymized — no indefinite storage.
From marketing opt-outs to full account deletion requests, you retain meaningful control over your data. Exercise your rights at any time by contacting our support team — no bureaucratic barriers.
When this Privacy Policy changes in a material way, we notify you in advance — never retroactively. You always have the opportunity to review changes before they affect your account.
Our support team is available 24/7 to answer any questions about how your data is used at ck798. You can also review our full Terms & Conditions or explore our FAQ for quick answers.